Municipal governments in China often utilizes the database that contains all mobile phone numbers, sets up a public text messaging terminal and sends one-to-all SMS for various administrative purposes. During the Beijing Olympics, the Beijing municipal government frequently sent messages to all mobile users within the network of Beijing, notifying them of temporary transportation issues. Also, mobile phone users who take an intercity trip in China will receive automatic text messages as soon as they cross a city limit (departing one city and entering another). The text messages welcome them to the new city and provide local information such as famous places of interest, weather forecast, and accommodation hotlines. The government-initiated one-to-all text messaging can be seen as a unique appropriation of the Chinese society because on the one hand, it is enabled and complies with the centralized authority, and on the other, it reflects the cultural orientation of collectivism that bases decision-making on what is best for a group.
I believe location aware text messaging is a promising application not only for government initiated public administration. Welcome text message travelers receive as they reach new cities benefit local commerce, tourism and the general city branding. I'd like to hear your thoughts about the possible organizational use of location aware text messaging. Thanks!
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P.S. Above is an example of the possibilities of being location smart for organizations. Mobile phone users who pass by the billboard can scan the QR code (something similar as bar code but more advanced) on the billboard with their mobile phone and access a website embedded. Instead of sending text messages to everyone, you can let others go to you.
I love this example of how the Chinese municipal governments are utilizing location aware text messaging.
ReplyDeleteIt seems like a great idea for tourism, but can also be really useful across industries. I really think this is a trend that will catch on more in the U.S.
Thanks Rachel. I agree this use of technology can be specifically useful for tourism, event planning, etc.
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